A major data centre operator needed to quickly configure complex technical layouts and adapt them to specific customer requirements. ​The traditional process – based on site visits, email exchanges, static files, and manual reviews – slowed down project submissions, increased the risk of error, and required numerous iterations before final approval.

Furthermore, the sales and technical teams required a tool to present customised solutions in a clear, interactive, and immediately understandable manner.

Thanks to Technical Configurator, the company has achieved tangible benefits:

• Execution times are drastically reduced, allowing for the presentation of complete projects during the initial call.
• Optimising the use of time and resources by eliminating many repetitive interactions in the traditional process.
• Improved decision-making quality, thanks to clearer, more immersive technical scenarios that are easily understood by non-technical users.
• More effective KPI planning, supported by the traceability of design choices and the variants compared.
• A more fluid and professional customer experience, with significantly higher engagement compared to static presentations.
• Contributing to ESG objectives by reducing physical travel, minimising waste, and enabling virtual and sustainable configuration validation.