Meta Presence data deletion
Request deletion of your Meta Presence account and data
This page explains how to request the deletion of your account and associated data for Meta Presence, developed by Techstar. Follow the steps below to submit a request.
Last updated: Sept 14, 2026
How to request deletion
1
Email our support team
Send a message to support@techstar.it from any email address.
2
Use the subject line “Account deletion request”
This helps us identify and process your request quickly.
3
Include your identifying details
So we can locate the correct account, add the two items listed below.
4
Wait for confirmation
We will confirm receipt and let you know once your account and data have been deleted.
Please include in your email
- Username — the username associated with your Meta Presence account.
- Organization — the name of the organization your account belongs to.
What data is deleted
When your deletion request is processed, the following data is permanently removed:
Data Type
Action
Account profile
Username, name, email address, organization membership
User-generated content
Entries, files, and other content you created in Meta Presence
Preferences & settings
Configuration tied to your account
Usage & device data
Analytics and diagnostic data linked to your account
What data is retained
Some data may be kept for a limited time where we are legally required to, or to prevent fraud and abuse:
Data Type
Retention
Transaction & billing records
Retained to comply with tax and accounting obligations
Security & abuse logs
Kept to protect the service and other users
Backup
Residual copies are overwritten on our normal backup cycle.
Account and content data is fully deleted within 30 days of a verified request. Retained data listed above are deleted automatically once its retention period ends.
